Thank you for ordering from Orlando Outfitters. We offer free ground shipping on in-stock items for all orders of $50 or more shipped within the United States. Our free shipping offer includes every in-stock item we have listed on the e-commerce portion of our site (unless the item is explicitly excluded in the product listing). This offer excludes some items available in our retail store which are particularly heavy, oversize or require special care (large artwork and one-piece rods, for example).
We ship via USPS, UPS and FedEx. Free shipping is via best way which generally means USPS First Class for small lightweight items and USPS Priority Mail or UPS Ground for orders containing larger items. In addition to Ground you will find 3-Day Service (not counting weekends or holidays) as one of the options during checkout. If you need your order more quickly or have a special request please contact us at 407.896.8220 during normal business hours before submitting your order and we will do our best to accommodate your request.
- Ground orders received by 10:30 AM Eastern time on regular business days are delivered to the carrier within 24 hours and often more quickly.
- Expedited orders received by 10:30 AM on regular business days (Monday through Friday, excluding holidays) will be shipped that day.
- Orders placed over the weekend or on holidays will be shipped on Monday, or on the following business day if Monday is a holiday.
- We will let you know if we expect a delay for any reason.
- Again, if you need your order more quickly or have specific requests please call us before placing the order and we will do our best to get your items to you when and where you need them.
Orlando Outfitters values all international customers!
To make sure you pay the lowest price possible, Orlando Outfitters ships all international orders according to the best shipping method for your country, or you can simply contact us to request your preferred shipping method.
Because ideal shipping methods and prices vary from country to country we calculate international shipping fees manually once the order has been placed. After the actual shipping fees have been calculated we will send you an email, with the order total including shipping costs for you to confirm your order.
Please be aware of any policies (including taxes and the right to open and inspect) that the destination country has regarding packages arriving internationally.
If you live overseas but will be visiting the United States we can ship your order to where you will be staying. If you will be staying at a hotel/lodge/inn please choose "International Orders / Custom Orders" as your payment method and let us know where you will be staying and the dates of your stay. If needed we will contact your destination and make any necessary arrangements.
Your credit card will not be charged until the order is shipped.
Thank you for ordering from Orlando Outfitters.
If you have any questions about your order please email us using our contact form or call us at:
407.896.8220 during normal business hours.
Thank you for your business!
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